Trade Show & After-sale service
Introduction
Exhibition News:We are on the fair of The 5th China (shanghai) International cases&bags And Accessories Exhibition with booth No.1159th. We are glad to invite you to visit our booth for a face-to-face talk! Looking forward to see you there!
Date: 2008/06/18-20
Address: Shanghai Mart (No.99 XingYi Road)
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Title: After-sale service
Introduction:Tenway provides limited lifetime warranty to end-users.This warranty covers Carrying Case and its components defects in materials and workmanship. It will not include accidental damage, defects from natural disaster, user careless and any user alteration.
Limited lifetime warranty items list:
1)Hardware
2)Shoulder Strap
3)Hand Strap
4)Adjustable strap
5)All other natural broken parts
6)Bag clothes materials.
There are two ways for tenway's after-sales service.
1.Tenway has setup end user call center typically on behalf of our business partner to deal with end users' query, complaint, product exchange, technical support and other end-users'requirement. From the worldwide point of view, our call center location covers North America, South America,Europe, Asia Pacific. This call center facility allows end user directly contact Tenway worldwide for carrying-case services.
2.Online warranty service website. Pls visit our websit www.twcreation.com and find warranty part,then follow instructions to input your requests. We will contact you soon after we received your warranty requests.
Introduction:Tenway provides limited lifetime warranty to end-users.This warranty covers Carrying Case and its components defects in materials and workmanship. It will not include accidental damage, defects from natural disaster, user careless and any user alteration.
Limited lifetime warranty items list:
1)Hardware
2)Shoulder Strap
3)Hand Strap
4)Adjustable strap
5)All other natural broken parts
6)Bag clothes materials.
There are two ways for tenway's after-sales service.
1.Tenway has setup end user call center typically on behalf of our business partner to deal with end users' query, complaint, product exchange, technical support and other end-users'requirement. From the worldwide point of view, our call center location covers North America, South America,Europe, Asia Pacific. This call center facility allows end user directly contact Tenway worldwide for carrying-case services.
2.Online warranty service website. Pls visit our websit www.twcreation.com and find warranty part,then follow instructions to input your requests. We will contact you soon after we received your warranty requests.
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Contact Us
Beijing Tenway Creation Technology Co., Ltd.
[China]
Street Address : Room 910 HongRun Building, No.28,lane 200 LongCao Road.
City : Shanghai
Province/State : Shanghai
Country/Region : China